Questions to IS 904 Active Shooter Prevention: You Can Make a Difference. You may be interested in our FEMA IS 904 Answer Key.
The steps on the pathway to violence include all the following except?
A. Research and planning
B. Violent ideation
C. Destructive conflict
D. Grievance
E. Probing and breaching
If a coworker has been bullied or harassed, you should do the following:
A. Avoid situations that are not your business. But if you must get involved, notify HR or your supervisor.
B. Offer to go with the coworker to report the situation to a supervisor, manager, or HR.
C. Tell the person they should not put up with bullying and to stand up for himself or herself
D. Directly confront the bully and tell him or her these actions will not be tolerated.
When you engage others with empathy during difficult times, you should, pick a quiet place to talk, avoid “why” questions, focus on listening rather than talking, respond with care and respect, and
A. Point out the positive aspects of their life.
B. Stay connected with and check in with the person.
C. Ask the person if he or she is okay, but try to keep your distance.
D. Provide solutions to their problem.
On average, what percent of active shooters experienced a major stressor in the year leading up to the attack?
A. 58%
B. 68%
C. 78%
D. 98%
What percent of active shooters studied had suicidal ideations?
A. 5%
B. 27%
C. 48%
D. 95%
Sympathy drives disconnection, and empathy drives connection. Which of the following is NOT one of the four qualities of engaging with empathy?
A. Feel sorrow or sadness for the other person
B. Communicate that you understand another person’s feelings
C. Staying out of judgement
D. Recognize the other person’s feelings
E. The ability to have perspective and accept another’s perspective as their truth
How often do active-shooter incidents occur?
A. Thirty active-shooter incidents occurred in 2019, with an expected 30% increase each future year.
B. On average, an active-shooter incident occurs once a week in the United States; this number is up from once a month.
C. Active-shooter incidents are on a slight rise. On average, 20 active-shooter incidents per year have occurred in the United States during the past decade
D. Active shooter incidents are rising exponentially and are expected to exceed 2,000 per year by 2025.
All of the following are examples of productive conflict except the following:
A. Encouraging a winning attitude with those on your side
B. Clearing up unexpressed misunderstandings
C. Identifying and addressing any underlying conflicts
D. Working towards the greatest good for the greatest number of people
If someone suggests to you that they have considered or are considering hurting or killing someone, you should do the following:
A. Observe the person carefully over the next few days and report the incident to authorities if the situation escalates.
B. Begin to distance yourself from this person and notify your co-workers as soon as possible.
C. Assume the person is joking but ask them for details on how they plan to carry out their plan.
D. Report the incident to your building’s security team or law enforcement immediately.
Conflict is part of all relationships— work, romantic, or otherwise. In regard to conflict, what would indicate a concern for potential violence?
A. An unusual increase in levels of conflict
B. Lack of understanding
C. Unclear or unfair expectations
D. Newly discovered conflicting values
Anxiety is a common mental health challenge within the U.S. population. Symptoms of anxiety include all of the following except.
A. Lethargy or lack of energy
B. Feelings of danger, dread, or panic
C. Difficulty focusing on things other than what you are worried about
D. Feeling of nervousness or restlessness
When you believe someone may engage in acts of self-harm or harming others, do all of the following except
A. When you see someone in need of support, refer the individual to their supervisor.
B. Provide support with empathy and compassion when noticing these indicators.
C. Engage professional help to intervene.
D. Recognize the indicators that someone is in need of support or intervention.
When you notice that someone is dealing with a major stressor, which of the following is NOT a proper response?
A. Let them know you are there to support them.
B. Listen rather than speak.
C. Offer to resolve their problem.
D. Reach out to the person.
If you believe someone is exhibiting signs that he or she may be having thoughts of suicide, you should do which of the following:
A. Offer to sit with the person and listen to what they say. Offer solutions and ask the person to check back with you in a day or so.
B. Offer to sit with the person in a quiet place and ask if he or she is considering suicide. If yes, keep a watch from a distance; if the situation seems particularly serious, intervene.
C. Offer to sit with the person in a quiet place and ask if he or she is considering suicide. If yes, talk to others to see if they think a problem exists. Take action only if others agree with your assessment.
D. Offer to sit with the person in a quiet place and ask if he or she is considering suicide. If yes, stay with the person until you can get support from HR, a national suicide hotline, or counselor.
If someone is experiencing symptoms of depression or anxiety, you should do the following:
A. Address the situation to your supervisor and suggest he or she refer to the person to a counselor.
B. Go with the person to report his or her depression to a supervisor or counselor.
C. Let the person know you care, ask open-ended nonjudgmental questions, and suggest that he or she talk to a counselor.
D. Make an appointment to speak with a counselor to let them know someone may have depression.
Whether a person appears to be experiencing depression or anxiety, has been bullied or harassed, or appears to be overwhelmed or overly stressed, engage him or her in conversation and remember to do the following:
A. Refer the person to a mental health professional.
B. Ask why they feel the way they do. Provide alternatives to their situation.
C. Approach these conversations from a place of care and concern.
D. Refrain from saying anything that could make another person liable for the situation.
Reduced quality of thinking may be partnered with confused or irrational thought, such as negative self-talk. Negative self-talk is all of the following except
A. Connecting: planning the ways you could connect with others
B. Filtering: focusing on the negative
C. Personalizing: blaming yourself when something goes wrong
D. Catastrophizing: expecting the worst
On average, what percent of active shooters demonstrated at least 2 concerning behaviors prior to their attack?
A. Seventy-five percent. With specialized training, all active shooters are predictable.
B. Fifty percent. Behaviors are infrequent, and if demonstrated at normally very minor and indistinguishable.
C. Active shooters are unpredictable, and as such, concerning behaviors are difficult to identify.
D. Ninety-five percent, with most demonstrating 4-5 concerning behaviors, some of which occurred years before the attack.
Fifty-six percent of active shooters engaged in leakage prior to the attack. What does the term leakage mean?
A. The coercion of others to support them in their violent actions
B. Acts of publicizing an attack by writing a manifesto and leaving it on the computer desktop to be found after the attack
C. The revealing of clues, either intentionally or unintentionally, to a third-party about feelings, thoughts, fantasies, attitudes, or intentions
D. Engagement in excessive conflict with friends, family members, or significant others
A coworker pulls you aside and tells you that he or she is extremely stressed out and has a grievance. But you believe the grievance is likely unfounded. How should you respond?
A. Since you have been involved in past grievances, offer your assistance.
B. Empathize with your coworker, and let him or her know you care. You may recommend accessing support from HR.
C. Recommend the coworker seek out an arbitrator to ensure his or her grievance is properly addressed.
D. Let your coworker know that you believe their grievance is unfounded and that they should seek alternative means to file a grievance.
Empathy is
A. Reminding a person how good they really have it compared to people in other parts of the world.
B. Gaining awareness of another person’s challenge and helping him or her solve it.
C. Noticing the positive aspects of a person and pointing it out.
D. Connecting with the feelings other people are experiencing.
Which of the following is not a quality of empathy?
A. Addressing the person’s positive aspects.
B. Perspective-taking
C. Staying out of judgement
D. Recognizing emotions in others
The threshold for calling 9-1-1 should be lower. When should you call 9-1-1, in terms of an active-shooter situation?
A. When a person’s behavior seems concerning or violent
B. When a person is experiencing multiple stressors
C. When a person is experiencing multiple non-violent indicators
D. When you believe the individual may be fixated on a grievance
All of the following are true for grievances except?
A. The majority of grievances are not considered a pathway to violence.
B. A grievance is a feeling of resentment over something believed to be wrong or unfair.
C. 79% of active shooters had a grievance prior to their attack.
D. 35% of active shooters identified the grievance as the triggering event.
Sixty-two percent of active shooters were diagnosed with the following:
A. Learning disorders such as dyslexia or attention-deficit/hyperactivity disorder
B. Mental illnesses such as schizophrenia, psychotic disorder, or mood disorder
C. Mental health challenges such as depression or anxiety
D. Cognitive challenges such as memory loss, or decrease in cognitive capacity
What percent of surveyed adults had thoughts of self-harm (including thoughts of suicide)?
A. 1%
B. 4%
C. 15%
D. 25%
Conflict at work should be
A. Engaged in ways that seek to make progress, through curiosity or perspective taking.
B. A delicate balance of pushing the limits so as not to escalate the conflict to a point that causes too much stress.
C. Avoided; conflict in the workplace reduces the level of psychological safety in teams.
D. Addressed by leadership to ensure the right person with the authority rules on disagreements.
Professional support is needed to support someone with a grievance in all of the following examples except?
A. Pay attention when someone has an adverse action, and if they have an overwhelming reaction.
B. Consider the person’s past behavior, and use that as the primary deciding factor.
C. Recognize if he or she is fixated or preoccupied with a sense of injustice.
D. Consider whether you believe the situation is likely to escalate if not addressed.
The five most common pre-attack indicators of active shooters are as follows:
A. Grievances, adult criminal convictions, illicit substance use, physical aggression, and financial strain.
B. Grievances, mental health struggles, psychotic disorder or mood disorder, leakage of intent, and reduced quality of thinking or communication.
C. Grievances, mental health struggles, increased conflict, leakage of intent, and reduced quality of thinking or communication.
D. Grievances, leakage of intent, marital problems, financial strain, and anger.
Other indicators that active shooters demonstrate before their attack include all of the following except
A. Grievances
B. Threats and confrontations
C. Abuse of illicit drugs or alcohol
D. Financial strain
E. Anger and physical aggression
F. Risk-taking
If you and a coworker find yourselves in conflict, which of the following strategies should you NOT use?
A. Seek to identify any misunderstanding you might have.
B. Examine the other person’s argument and point out the pros or cons to each attribute.
C. Hit the “pause” button, and take a moment to connect as co-workers handling a difficult task.
D. Attempt to explore your coworker’s perspective; ask probing, open-ended questions to understand his or her point of view.
Which of the following is an example of constructive conflict?
A. Focus on curiosity for the other party’s interest
B. Focus on behaviors that expand escalate conflict
C. Focus on winning
D. Focus on retaliation or hurting
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